As logistics experts, we fully understand the impact that delays in border clearances can have on your business. So, we harness our deep expertise, extensive resources, vast networks and strong relationships to make sure your international shipment clears customs and quarantine barriers as smoothly and quickly as possible. Due to our AEO status in Belgium, we have the ability to send a pre-clearance to Belgium Customs with a maximum of 30 days before arrival in Belgium. We will then already know if your shipment will be selected for example for a physical examination or will be immediately released upon arrival.

We can provide our customs and border services in association with our comprehensive range of international freight transport services, as a component of our vessel husbandry services or as part of a fully integrated supply chain solution.

Our customs and border management services include:

Customs Brokerage & Clearance

With our extensive knowledge of customs clearance and documentation requirements around the world, we will help expedite the delivery of your shipment, avoiding costly and inconvenient delays.

Our global end-to-end logistics capability means we can arrange the transhipment or local delivery of your cleared goods through our integrated Toll network. Alternatively, we can provide you with bonded warehousing.

Whether you are an importer or exporter, an organisation needing a reliable and efficient international supply chain solution, or you simply want to make sure a piece of vital equipment is delivered internationally as quickly as possible, we will take care of the customs processes and cross-border formalities for you.

Our customs brokerage and clearance services include:

  • Tariff classification and duty file maintenance
  • BTI application
  • Pre-shipment authorisation and pre-clearance
  • Import and export clearance
  • Fiscal Representation (Limited or General)
  • Duty drawback application
  • Export document preparation
  • Transhipment permit processing
  • Electronic connection to customs/electronic filing
  • Consulting services and advice
  • Immediate visibility of your shipments through our track and trace system

We can also assist you in the event of a customs audit. The information captured in our database allows us to cross-reference shipments, customs entry numbers, orders and products. This capability can save considerable time during a customs audit or when completing duty drawbacks.

Quarantine Management

Our quarantine management services are designed to ensure your cargo receives border clearance as quickly as possible, minimising delays and equipment downtime. Depending on your requirements, we can either manage the entire quarantine process for you or we can act in a supervisory role.