Media release

Toll Group supporting Australia’s refugee and humanitarian program

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25 September 2024 - In November of 2023, Toll Group was selected by the Australian Department of Home Affairs to deliver assisted passage, medical, and related services for Australia’s Offshore Humanitarian Program.

Through the Program, the Government supports people subjected to persecution or substantial discrimination to relocate to Australia through refugee and special humanitarian visas.

As part of the contract, Toll has established offices in Türkiye, Jordan, Kenya, the USA and Thailand to facilitate access to immigration medical examinations and departure health checks. Toll is facilitating medical escort services for travel to Australia where required. 

Perry Singh, President of Toll Government and Defence, said, “Toll is proud to have been selected following a highly competitive and detailed tender process. We are honoured to be entrusted as the Department’s partner to facilitate the resettling of refugees and others in humanitarian need to Australia.”  

Franca Napoli, Toll General Manager of Managed Services, said, “We have a long history of providing complex case management services on behalf of the Australian government. We are leveraging the expertise and commitment of our people to provide leading solutions, working in partnership with the Department.”

The contract is valued at $25 million per annum with an initial term of three years and scope for a further four-year extension.

-ENDS-

About Toll Group

At Toll Group, we do more than just logistics-we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post.

www.tollgroup.com

About Toll Government and Defence

For more than 70 years, Toll has been delivering relocation and management services to Commonwealth, state and territory governments and corporate organisations. With a presence in all capital cities and major regional locations in Australia, together with an extensive global network, Toll offers end-to-end relocation management services within Australia and internationally.

We are experts in comprehensive end-to-end relocation management services and specialise in moving people, families, and households skilfully, sensitively, and efficiently. Toll takes a highly consultative and tailored approach to managing client relationships and is supported by industry-leading technology and expertise in the areas of account management, procurement, IT, supplier management and quality assurance.

The Toll Government and Defence team deliver customised and integrated solutions enabling our partners to achieve success. Anywhere. Anytime.

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